Support 
Assistance

Pre-Sales Support

• Product selection guidance and system configuration consultation.

• Custom solution design for enterprise requirements.

Post-Sales Support

• Warranty management and replacement services.

• Remote troubleshooting and on-site support (Next Business Day if needed).

• Software updates and maintenance services.

• Integration support for servers, storage, and hyper-converged systems.

Contact Methods

• Phone support

• Email support

• Remote assistance

• On-site intervention